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  1. Jira Service Management Data Center
  2. JSDSERVER-4259

Security Level available to be added in the request type field settings

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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Summary

      Security Level field is available to be added in the Request types field configuration in Service Desk.

      Environment

      JIRA Cloud 1000.305.0
      JIRA Service Desk Application - 3.3.0-OD-1000.259.0

      Steps to Reproduce

      1. Create a new Issue Security configuration in your project settings
      2. Go to your Project settings > Request types > Edit fields > Add a field

      Expected Results

      Security Level is an unsupported field and should not be available to be added as stated in the product documentation: Configuring request types and workflows

      Actual Results

      The field is available to be added and will show in the Hidden section where you can add a preset value. This value may be reset upon instance restart.

            [JSDSERVER-4259] Security Level available to be added in the request type field settings

            Bartosz Ornatowski made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Bartosz Ornatowski made changes -
            Assignee New: Bartosz Ornatowski [ bornatowski ]
            Bartosz Ornatowski made changes -
            Link New: This issue is resolved by JSDSERVER-5113 [ JSDSERVER-5113 ]
            Bartosz Ornatowski made changes -
            Fix Version/s New: 4.9.0 [ 91520 ]
            Jeff Curry made changes -
            Link New: This issue relates to JSDSERVER-7155 [ JSDSERVER-7155 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 6 New: 7
            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305344 ] New: JAC Bug Workflow v3 [ 3126652 ]
            Status Original: To Do [ 10071 ] New: Gathering Impact [ 12072 ]
            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 6
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5

              bornatowski Bartosz Ornatowski
              malonso@atlassian.com Miguel Alonso
              Affected customers:
              7 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: